Entries for February 2010

I am very fortunate at  this time of my life to be able to use many of the experiences of my own personal history to solve problems on the job. I work for the CareActors Theatre Troupe which is part of a large hospital organization.  And this week I had the opportunity of video coaching two doctors.  Both of these doctors requested h...

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I stole the following from my dear longtime pal, Hank Trisler.  This is a good format to follow for managers who would like to see their sales teams solve more of their own problems.  Particularly the minor ones on a daily basis. So salespeople you can use these four questions when you are in a quandry over a transaction, or if you are go...

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One of the jobs I have (I have several!!!) is to go in and "fix" stuff.  That's why they call me. " Come fix our sales staff.   We give them great advertising, the location of our models/sales office is ideal.  We just give give give.  The traffic count is up but the closing ratios are down." And then management tells me th...

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